Frequently Asked Questions
Get answers to most commonly asked questions about our services and products.
Services
Custom Promo Videos
How do I start a project?
Visit the Custom Promo Videos page, review the packages, and submit your project details to get started.
How long does a custom video take?
Most projects are completed within a few days depending on scope and current workload.
Do I need to pay upfront?
A 50% deposit is required to begin the project. The remaining balance is due before the final, watermark-free version is delivered.
What if I want changes?
Minor adjustments may be included depending on the project. Additional revisions, changes, or variations may require an additional fee.
What formats do I get?
Videos are delivered in a format optimized for your main platform. Additional formats can be requested if needed.
Still have questions?
Visit the Custom Promo Videos page and submit your details to get started.
Products
Digital Downloads
Are these physical products?
No. All products sold on Little Chick Art are digital downloads. No physical items will be shipped.
How do I access my files after purchase?
After checkout, you’ll receive a download link on the confirmation page and by email. Your files are available immediately after purchase.
What tools do these products work with?
All prompt packs and frameworks are tool-agnostic and can be used with popular AI video tools such as Veo, Sora, Runway, Pika, and others.
Is this beginner-friendly?
Yes. These resources are designed to be clear and easy to use whether you’re just starting out or already creating regularly.
Can I share or resell these products?
No. These products are for use in your own content only and may not be shared, redistributed, or resold.
Do you offer refunds?
Due to the digital nature of these products, all sales are final.