Refund policy
REFUND POLICY
Last updated: July 18, 2026
Little Chick Art offers custom-made products and creative services, including personalized canvas wall art, custom digital artwork, and AI video production. Because these products and services are created specifically for each customer, the following refund and cancellation terms apply.
Cancellations
Contact Little Chick Art as soon as possible if you need to cancel an order.
An order may be eligible for cancellation and refund if editing, custom work, or physical production has not yet begun.
Once artwork preparation, video production, or canvas production has started, the order cannot normally be canceled or refunded.
Personalized Canvas Wall Art
Personalized canvases are custom-made using the photo, size, orientation, and artwork style selected by the customer.
Proofs are not automatically provided before production. Customers are responsible for reviewing their uploaded photo, selected size, orientation, style, spelling, and special instructions before placing an order.
Final artistic decisions, including cropping, composition, color balance, and overall presentation, are made by Little Chick Art to create the best finished result.
Changes or cancellations may not be possible once artwork preparation has begun or the order has been submitted for production. If Little Chick Art makes an error that does not match the submitted order details, the error will be corrected at no additional cost.
Returns, exchanges, and refunds are not accepted for:
- Changes of mind
- Selecting the wrong size, orientation, or style
- Providing an incorrect or low-quality photo
- Incorrect shipping information entered at checkout
- Minor differences between screen colors and the final printed product
Customers are responsible for reviewing their uploaded photo and product selections before placing an order.
Damaged, Defective, or Incorrect Canvas Orders
If your canvas arrives damaged, defective, incorrectly printed, or different from the product ordered, contact Little Chick Art within 30 days of delivery.
Please include:
- Your order number
- A description of the problem
- Clear photographs showing the entire product and the issue
- Photographs of the packaging if it was damaged during shipping
After the issue is reviewed, an appropriate resolution may include a replacement or refund. A return of the damaged product is not normally required unless specifically requested.
Issues reported more than 30 days after delivery may not be eligible for replacement or refund.
Custom Digital Artwork
Custom digital artwork is made specifically for the customer and is considered a final-sale digital product once work has begun.
Proofs are not automatically provided before final delivery. Customers are responsible for reviewing their uploaded photo, selected style, orientation, spelling, and special instructions before placing an order.
Final artistic decisions, including cropping, composition, color balance, and overall presentation, are made by Little Chick Art to create the best finished result.
Changes or cancellations may not be possible once work has begun. If Little Chick Art makes an error that does not match the submitted order details, the error will be corrected at no additional cost.
Refunds are not offered for:
- Changes of mind after work has begun
- Disliking a style that matches the option selected
- Providing an incorrect or unsuitable source photo
- Downloading or receiving the completed file
If you receive the wrong file, a corrupted file, or a download that does not work, contact Little Chick Art so the correct file or a replacement download can be provided.
AI Video Production
Payments for AI video production are non-refundable once planning, generation, editing, or production has begun.
Requests that substantially change the original concept, message, footage, characters, format, or project scope may require an additional fee and are not grounds for a refund.
Any included revisions will be explained before production begins. Additional revisions are charged according to the current video-service pricing.
Refund Processing
Approved refunds are issued to the original payment method whenever possible.
The time required for a refund to appear depends on the bank, credit-card company, or payment provider and is outside the control of Little Chick Art.
Contact
For questions or problems involving an order, contact:
littlechickartofficial@gmail.com
Please include your order number and the email address used at checkout.
Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer-protection laws.