Shipping policy
SHIPPING POLICY
Last updated: July 18, 2026
Little Chick Art offers personalized canvas wall art, custom digital artwork, and AI video production. Only physical canvas products require shipping.
Personalized Canvas Order Processing
Each personalized canvas order requires photo review and artwork preparation before it can be submitted for printing.
Please allow up to 5 business days for artwork preparation. This period is separate from production and shipping time.
If the uploaded photo is unsuitable for the selected canvas size or additional information is needed, Little Chick Art will contact the customer using the email address provided at checkout. This may delay production.
Canvas Production
After the artwork has been prepared, the canvas is submitted to a professional third-party print provider for production.
Production typically takes approximately 2–7 business days, but may take longer because of product availability, order volume, holidays, equipment issues, or other fulfillment delays.
Shipping Rates
Shipping charges are calculated at checkout based on the canvas size, quantity, destination, and available shipping method.
Digital artwork and AI video production do not require physical shipping.
Estimated Delivery
Delivery estimates begin after production has been completed and the order has been transferred to the shipping carrier.
Production and delivery dates are estimates and are not guaranteed. Carrier delays, weather, holidays, incorrect addresses, and other circumstances outside the control of Little Chick Art may affect delivery.
Tracking Information
Tracking information will be sent to the email address used at checkout when it becomes available.
Tracking may take some time to update after a shipping label has been created.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
Address changes cannot be guaranteed after an order has entered production. If an order is returned, delayed, or lost because of an incorrect or incomplete address, the customer may be responsible for additional production and shipping costs.
A physical street address is recommended, especially for larger canvas sizes.
Delayed or Missing Packages
If tracking shows that a package is delayed, customers should first check with the shipping carrier or local post office.
If the package cannot be located, contact Little Chick Art as soon as possible and no later than 30 days after the estimated delivery date.
Please provide:
- Your order number
- The email address used at checkout
- Confirmation of the shipping address
- Any available tracking information
Little Chick Art will review the shipment and work with the print provider or carrier to determine the available resolution.
Damaged, Defective, or Incorrect Orders
If a canvas arrives damaged, defective, incorrectly printed, or different from the item ordered, contact Little Chick Art within 30 days of delivery.
Include clear photographs of:
- The entire canvas
- The specific damage or printing problem
- The shipping packaging, when applicable
Please refer to the Return and Refund Policy for additional information.
International Shipping
If international shipping is available for the customer’s destination, delivery times may be longer.
The customer is responsible for any customs duties, import taxes, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.
International customers should provide a valid telephone number when requested to help prevent delivery problems.
Custom Digital Artwork
Custom digital artwork is not physically shipped.
When the artwork is complete, the customer will receive an email containing a secure link to download the finished high-resolution file.
AI Video Production
AI video projects are delivered electronically according to the delivery arrangements confirmed for the project. No physical item is shipped.
Contact
For shipping-related questions, contact:
littlechickartofficial@gmail.com
Please include your order number and the email address used at checkout.
Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer-protection laws.